Frequently Asked Questions
What is Familiar Glow?
Familiar Glow is a British home fragrance brand creating nostalgic candles and wax melts inspired by childhood memories of the 1980s and 1990s. Our fragrances, shapes and stories are designed to bring familiar moments flooding back through scent.
Where are Familiar Glow candles and wax melts made?
Every Familiar Glow candle and wax melt is poured, painted, finished and packed by hand in Essex, UK. We're a small team creating each product ourselves, from pouring the wax to adding the finishing touches.
What makes Familiar Glow different?
Everything starts with a memory. Rather than creating fragrance alone, we pair scent with the ordinary moments, people and places we remember from growing up. Our products include nostalgic fragrances, real childhood stories and wax melt shapes inspired by the icons of the 80s and 90s.
What wax do you use in your candles?
Our 30cl candles are handmade using premium apricot and coconut wax with high-quality fragrance oils. Each candle contains approximately 210g of wax and offers around 30–40 hours of burn time when cared for correctly.
What wax do you use for your wax melts?
Our wax melts are handmade using Premium CocoPro wax, chosen to create beautifully detailed melts with excellent fragrance performance.
What are Iconic Wax Melt Pouches?
Iconic Pouches are Familiar Glow's signature nostalgic wax melts. Each 135g pouch contains eight wax melts in recognisable shapes inspired by growing up in the 80s and 90s, paired with one of our memory-inspired fragrances.
What are Mixtape Wax Melts?
Our Mixtapes reimagine the classic mixtape in wax. Each box contains four oversized wax melts — two cassette tapes and two boomboxes — across two fragrances. They're presented in a letterbox-friendly box and are available in standard and create-your-own options.
How long do Familiar Glow wax melts last?
Melt time varies depending on your burner, tealight and room conditions. Our Iconic Pouches provide approximately 100 hours of fragrance, while our four-piece Mixtapes provide approximately 80 hours.
For Snap Bars, yours are around 60 hours, so we could add that too if you're happy that's still the figure you're using for the redesigned bars.
How do I use wax melts?
Place the recommended amount of wax in the dish of a suitable wax melt burner and use an unscented 4-hour tealight underneath. Never add water and always follow the safety instructions supplied with your burner and wax melts.
Are Familiar Glow products suitable for gifts?
Absolutely. Familiar Glow candles and wax melts make thoughtful gifts for birthdays, Christmas, thank-yous and other occasions, particularly for anyone who grew up in the 80s or 90s or loves nostalgic home fragrance. We also offer letterbox-friendly Mixtapes and gifts at different price points.
Do you deliver throughout the UK?
Yes. Familiar Glow delivers throughout the UK, with free UK delivery currently available on orders over £35.
Why can a smell bring back such strong memories?
Our sense of smell is closely connected with areas of the brain involved in memory and emotion, which is why a familiar fragrance can suddenly remind us of a person, place or moment from years ago. This connection between scent and memory is at the heart of Familiar Glow.