Frequently Asked Questions

What is Familiar Glow?

Familiar Glow is an independent Essex brand creating handmade nostalgic candles and wax melts inspired by childhood memories of the 80s and 90s. Every product is lovingly poured, painted and finished by hand.

What wax do you use?

Our 30cl candles are made with premium apricot and coconut wax, offering approximately 30–40 hours of burn time.

Our wax melts are made using premium CocoPro wax for beautiful detail and long-lasting fragrance.

What are Iconic Wax Melt Pouches?

Our signature Iconic Pouches contain 135g of nostalgic wax melts in eight classic 80s and 90s-inspired shapes, offering approximately 100 hours of fragrance.

How long do your wax melts last?

Our Iconic Pouches offer approximately 100 hours and Snap Bars 60 hours of fragrance, depending on your burner and usage.

How do I use wax melts?

Place your wax melt in a suitable burner with an unscented 4-hour tealight. Never add water or leave a lit burner unattended.

Are your products suitable for gifts?

Absolutely! Our nostalgic candles and wax melts make thoughtful gifts for birthdays, Christmas and anyone who loves a little nostalgia.

How long will my order take to arrive?

We aim to dispatch orders within 3–5 working days, with delivery usually taking a further 2–3 working days. Please allow extra time during busy periods.

How much is delivery?

We offer FREE UK delivery on orders over £30! Delivery charges for smaller orders are calculated at checkout.